Dear Vivien,
As convinced, I would like to give you some comments and feedback about
the Mt Kenya climb I made with your organisation As you like it Safaris
in April 2009.
I found your services on your web site, simply by writing Mt Kenya on
Google !
I was searching an all inclusive package with personalization according
to my specific needs (date, pick up location, only 4 days, only one
person... )
Your answer to my request was quick and complete. The program was well
describe and attractive, totally correct with what I expected and asked for.
The entire organisation was perfect, always on time for transport,
respect of the organisation and so on.
I would like to specifically recommend Symon Mutuah as an excellent
guide for climbing Mt Kenya.
We climbed from Chogoria gate and finished at Naro Moru gate. This east to
west journey was strongly recommended by you and I have to say that it was
a very good option, because I saw very different scenery on both
sides of the mountain.
Symon knows the mountain as the bottom of his pocket. He has climbed it
more than a hundred times, witch is for me very secure, regarding the
risk of fog near the summit and the easiness to get lost !
Apart from that, Symon has a very good sense of “customer experience”.
He was for me more than a mountain guide, always at disposal to provide
friendship and help. It was a real pleasure to be with him during 4
days. And I think I can say now that he his one of my friend.
For the mountain organization part, he is very efficient. He had
selected and manages a porter and a cook/porter with all what I could
have expected from them. Very good food, very well prepared. Everything
was delivered on time; with no hurry, no stress and always in a very good
mood and attitude.
I perhaps had to take a little risk to trust you when I paid all the
fees one week before the trek, but I have to say now that you can be
fully trustable. No problem, I had all what I paid for; and let says a
little more (friendship ... ). If you want, you can give my email
(jadenoyes@orange.fr) to any of your future client if they want to
contact me directly. You can also publish this email and the attached
pictures on your website.
To end this recommendation, I can say that anyone who has the project to
climb Mt Kenya can fully trust As you like it (safaris) Ltd and Symon as very
professional and trustable.
Al the best to Vivien and the rest of the team.
Regards,
Jean Alexis Denoyé